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Tenant Screening

A tenant guide to approve landlord requests to process background reports

Tenant Steps to Approve Credit Reports

After the landlord submits a request for credit, the tenant will receive an email with instructions to approve the report

Step 1: Click the link in the email

Step 2: Select "I am Renter" and complete the required fields

Step 3: Accept or decline the Landlord Request

Step 4: Complete your income and expense verification

Step 5: Complete your 4 question Identity Verification

Step 6: Click Done

Step 2: Create an Account

Select 'I am renter', complete the required information and click submit

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Step 3: Accept or Decline the Request

Find the landlord request in your eRental.mysmartmove.com account and click continue.

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Step 3 continued: Accept the Request

Click "Confirm" to send your credit & criminal history securely to the landlord.

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Step 4: Income and Expense

Complete the income and assets fields below and click "Next"

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Step 5: Tenant Identity Validation

At the secure TransUnion webpage, tenants are asked to answer questions to verify their identity. Questions may include such topics as auto loans, credit card accounts, mortgage payments, and physical addres

  • Trans Union performs this validation to be sure that data transmitted is known only to the potential tenant who provided the request.
  • If the validation is not completed successfully, the landlord will not obtain any credit or criminal data. This may delay your efforts to rent the property.

Report Summary Page

Click "submit" to send your report securely to the landlord

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