Landlord guide for processing Tenant Background Reports at eRental.com
All Background Reports Include
Credit & Criminal Report Includes
Credit & Criminal Report - $20 to $30 (based on volume)
Full Credit Report
National Sex Offender
National Criminal Search
Tenant Screening Benefits
Reports include: Professional Recommendation, Full Credit Report, Credit Score, National Criminal Search, National Sex Offender, OFAC/Terrorist Search
Reports cost between $20 and $30 (based on volume)
Reports are paperless. Applications, physical inspections and tenant releases are NOT required
Landlords are not responsible for maintaining records and licenses
Only a tenants email address is needed to run a report
Reports are a "Soft Hits" and do not affect the tenant's credit score
Anyone leasing a rental can run a report: tenants, agents, sublessors, property managers and owners
Reports are available immediately and accessible online for 60 days
Report Balance is the number of unused reports in your account. Each time a report is generated, this number is reduced by one
Reports Pending is the number reports that are still pending tenant approval. You can cancel "pending reports" at any time and your "reports available" count will increase
Reports Available is the number of reports that you have purchased that have not been run.
Running Credit Reports
The Screening Center displays shows the report ID, tenant name, tenant email address, report status and links to view or cancel reports.
Run Credit Reports if you have reports available in your account, use the "Run Credit Reports" links to send a credit report request to a tenant
Purchase Reports if you do not have reports available in your account, use the "Purchase Reports" links to add buy reports and add more reports to your account balance.
Step 1: Pre-Purchase Reports
You must purchase a report credit prior to running a report. The cost per report ranges from $20 to $30 depending on the quantity of reports purchased. Purchased reports NEVER expire and are only used when a tenant accepts your request and a report is generated.
Step 2: Send Request to Tenant
After you have purchased a report, use the "Run Credit report" link to submit a credit request to your tenant. Make sure to enter the tenants correct email address. After clicking submit you will be given an application ID for reference.
Step 3: Tenant Approves Request
After credit request is submitted, the tenant will receive an email to approve or decline this request. To generate a report, the tenant must complete the steps in the email and answer the identity authentication correctly. If the tenant fails to complete the process, a TransUnion phone support number is provided.
Tenant completes short application online
Tenant accepts/declines landlord request
Tenant complete online Identity Authentication
Step 4: View Report Online
After your tenant approves the request, an email with a link to view your report at your Sitename.com Screening Center is sent. Reports are available online for 60 days. After the report is generated, your report credit balance is reduced by one.